Introduction

At Mazel Investment Company Limited, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your personal data provided through our website (https://mazelinvestments.co.ke/) in accordance with Kenya’s Data Protection Act, 2019.

Information We Collect

When you visit our website, you may provide us with personal information such as your name, contact details (including phone number and email address), identification documents, transaction details, and other relevant information necessary for us to deliver our financial products and services efficiently.

Purpose of Collecting Your Personal Data

Your personal information is collected and used exclusively for the following purposes:

• Verifying Identity: To accurately confirm your identity as part of regulatory compliance and secure transaction processing.

• Processing Transactions: To effectively handle your requests, including cheque discounting, trade finance services, performance bonds, and related financial transactions.

• Customer Communication: To provide timely and essential updates about your transactions, account status, or any changes affecting your relationship with Mazel Investment Company Limited.

• Improvement of Services: To enhance your user experience on our website by analyzing website usage data, enabling us to provide better, personalized services.

• Marketing Communications: To inform you of new products, special offers, updates, or services offered by Mazel Investment Company Limited, which may interest you. Communication may be via SMS, phone calls, email, or other digital and non-digital channels.

Data Security

We maintain robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is securely stored and handled by authorized personnel only, adhering strictly to confidentiality standards and data protection guidelines outlined by Kenyan law.

Consent

By submitting your personal information through our website, you explicitly consent to the collection, use, and storage of your personal data in accordance with this policy. Your consent extends specifically to:

• Identity verification

• Transaction management and communication

• Receiving periodic marketing communications from us

Opting Out

You retain full control over your personal data and have the right to opt-out of marketing communications at any point. To withdraw your consent or modify your communication preferences, please contact our office directly through the contact details provided on our website.

Access and Correction

You have the right to request access to any personal data we hold about you and to ask for corrections if necessary. Please reach out through our provided contact methods if you wish to access or update your personal information.

Policy Amendments

This policy may be updated periodically to reflect changes in legal requirements, technological advancements, or company practices. We encourage you to regularly review this policy for updates.

Contact Information

If you have any questions, concerns, or requests regarding this Data Privacy and Consent Policy or your personal information, please contact us. Your trust is important to us, and we remain dedicated to upholding your data privacy rights.